Please contact Vacancéole after booking to get all the necessary information regarding your stay (reception opening hours, access to the property, contact details, additional services available, things to do in the area and other practical information).

If you plan to arrive outside reception opening hours please contact the property in advance by telephone to organise check-in.

For any request related to an accommodation with disability access, please contact the property directly.

Payment is only possible by Visa or MasterCard.

For stays from 1 to 6 nights, bed linen and towels are provided but beds are not made upon arrival. Bed linen and towels change is possible upon request and at an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests.

For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available at an extra charge. If guests don’t clean the kitchenette and wash the dishes, extra fees will be charged

Guests can benefit from preferential rates for ski passes and ski equipment. For more information, please contact the property directly.

Guests planning on arriving outside of check-in hours must contact the property by telephone at least 24 hours in advance. Contact details can be found on your booking confirmation.

The reception is located at the Résidence de la Turra.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をVacancéole - Résidence Les Chalets de la Ramoureに事前に連絡してください。

到着時に、€ 300の損害補償用デポジットの支払いが必要となります。 クレジットカードでお支払いください。 デポジットはチェックアウト時に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。