If you plan to arrive outside the reception hours, please contact the property.

Please note that the car park is located in front of 15 rue de Grillenbreit, 68000 Colmar. Guests are kindly asked to notify the property upon reservation if they wish to book a parking space.

Please note that the reception desk is located in front of 1 rue de Grillenbreit, 68000 Colmar.

Please note that guests must bring their own supplies to wash dishes such as dishwasher tablets/liquid, sponges and cloths.

Please note that all rooms are not accessible by lift. Rooms with lift access are possible upon prior request. You can use the Special Requests box when booking or contact the property directly with the contact details found in your booking confirmation.

Please note that the name on the credit card and photo identification must match the name on the booking reservation. If this is not the case, the hotel reserves the right to refuse accommodation.

End-of-stay cleaning is included for stays up to 4 nights. A cleaning service can be provided upon request and at an extra cost.

A weekly housekeeping service is included for stays of 8 nights or more and includes a change of bed linen and towels.

For stays of 5 to 7 nights, a cleaning service can be provided upon request and at an extra cost.

For reservations of 7 rooms or more, special conditions apply. Please contact the property for further details. Contact details can be found on the booking confirmation.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をOdalys City Colmar La Rose d'Argentに事前に連絡してください。

新型コロナウイルス（COVID-19）の発生を受け、この宿泊施設では安全および衛生に関する追加の対策が行われています。

到着時に、€ 250の損害補償用デポジットの支払いが必要となります。 クレジットカードでお支払いください。 デポジットは、チェックアウト後7日以内に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。